The PD4MATHS Cancellation Policy and
Credit Note System (Updated January 2021)
Tentative enrolments
For face-to-face workshops and live-via-Zoom workshops, PD4MATHS accepts 'tentative' enrolments so that teachers can reserve a 'seat' while they seek permission from their school to incur the enrolment fee. Teachers are given one week to either confirm or cancel tentative enrolments. There is no penalty for cancelling a tentative enrolment. There are no ‘tentative’ enrolments for online workshops.
Definite enrolments
A ‘definite’ enrolment for a PD4MATHS professional development workshop is made by email or using the online enrolment form. Definite enrolments are confirmed by PD4MATHS via an email to the teacher with an invoice attached*. When an invoice has been generated and sent from PD4MATHS to the teacher, the enrolment is considered to be 'definite'.
*Invoices for Department of Education schools aligned with the LMBR system are sent directly to EdConnect, not to the school. The school is sent a copy of the details of the invoice.
Cancellations of definite enrolments
Occasionally teachers are unable to attend a face-to-face or live-via-Zoom workshop due to unforeseen circumstances. In such cases PD4MATHS will issue a credit note to the school.
Credit notes
In exceptional circumstances, PD4MATHS may choose to waive the above policy.
Stuart Palmer
Director, PD4MATHS
For face-to-face workshops and live-via-Zoom workshops, PD4MATHS accepts 'tentative' enrolments so that teachers can reserve a 'seat' while they seek permission from their school to incur the enrolment fee. Teachers are given one week to either confirm or cancel tentative enrolments. There is no penalty for cancelling a tentative enrolment. There are no ‘tentative’ enrolments for online workshops.
Definite enrolments
A ‘definite’ enrolment for a PD4MATHS professional development workshop is made by email or using the online enrolment form. Definite enrolments are confirmed by PD4MATHS via an email to the teacher with an invoice attached*. When an invoice has been generated and sent from PD4MATHS to the teacher, the enrolment is considered to be 'definite'.
*Invoices for Department of Education schools aligned with the LMBR system are sent directly to EdConnect, not to the school. The school is sent a copy of the details of the invoice.
Cancellations of definite enrolments
Occasionally teachers are unable to attend a face-to-face or live-via-Zoom workshop due to unforeseen circumstances. In such cases PD4MATHS will issue a credit note to the school.
Credit notes
- The absent teacher will receive an email from PD4MATHS with a credit note attached.
- PD4MATHS will maintain a log of all credit notes.
- Credit notes are valid indefinitely for another PD4MATHS workshop of equivalent cost.
- If a school paid the invoice, a credit note can be used by any teacher from that school.
- To redeem a credit note, the teacher (or another teacher from the same school) simply needs to email pd4maths@pd4maths.com.au to enrol in a workshop. The number of the credit note must be included in that email.
In exceptional circumstances, PD4MATHS may choose to waive the above policy.
Stuart Palmer
Director, PD4MATHS